How Can We Help You?
Search our FAQ, browse helpful articles, or get in touch with our team directly.
New to Flightsim.to?
Watch our quick walkthrough video to get started.
Tips and tricks if you're stuck.
Disabling Your AdBlocker
Seeing a message asking you to turn off your adblocker?
PayPal Donations not working
If your PayPal donation page isn't working, read this.
Network Issues with Downloads
If you're having trouble downloading files, check these tips.
Firewall or IP Blocks
Understand why you may have been blocked by our security policies.
Malware and Virus Alerts
Read this if an addon has been flagged by antivirus software.
Login and Registration Issues
Having trouble logging in or registering on our website?
All you need to know about your profile and account on this website.
Blocking a User
Prevent a user from interacting with you.
Deleting Your Account
How to delete your account on Flightsim.to.
Changing Your Username
You have the option to change your username once in a while.
Karma Points
For each relevant action you do on our website, you gain Karma.
Password Reset
In case you have forgotten your password, you can simply reset it with one-click.
This category covers topics worth knowing about uploading files.
Updating the Information or Details of Your Upload
Need to make changes to your existing upload?
Managing Your Addons after Upload
Once your addon is uploaded and approved, your work isn't done.
Selecting the Proper Category for Your Upload
Choosing the correct category ensures your upload is discoverable and properly indexed.
Understanding Category and Affiliation Selections
Understand how categories and affiliations work before you upload content.
Guide to Managing Multiple Files for Uploads
Understand the difference between primary and secondary files.
Restrictions on Addon Uploads
Understand why your account may be restricted from uploading add-ons.
Watermarking Your Addons
Watermarking your addons can help mitigating copyright infringement issues.
Upload Limitations on Flightsim.to
Understand the limitations of uploading content.
In case you need any support, help or information regarding our platform.
Addon Requests Marketplace
Submit requests for desired add-ons and mods.
Flightsim.to Auto Installer
One-Click download and install supported add-ons and mods.
Understanding Affiliations & Base Products
Understand how affiliations and base products work to improve discoverability.
Flightsim.to Streaks
Get rewards for regular visits to the platform.
World Explorer
Use World Explorer to find scenery on a World Map.
Collections
Understand how collections work.
Addon Contributors
Add Contributors to your addon for proper credit.
Submit Feature Requests and Bug Reports
Understand how to share your feedback with Flightsim.to.
Managing Your Downloads
All you need to know about managing your addons.
Here you can find all relevant information regarding paid products.
Contacting Product Developers for Support
Are you facing product related issues? Understand how to contact product publishers directly.
Locating Your Order Number, Product Key or Serial Number
Read this guide to find your product related details and activation codes.
Updating Your Store Purchases
Developers continuously work on improved versions of their addons. Understand how to update your purchases.
Redeeming your Reward Points for Coupons
We value our loyal customers. Learn how to redeem reward points for discounts on future purchases.
Checkout Errors: Payment Method Not Accepted
Understand why your order cannot be processed and how to fix the issue.
Activating a product in Aerosoft One
Understand how to activate your purchased product using Aerosoft One.
About Reward Points
Our philosophy is to reward loyal and returning customers. That is why we introduce Reward Points.
Supported Payment Methods
We offer a wide range of global and local payment methods to ensure a smooth and flexible checkout experience.
Refund Policy
Learn about our refund policy, including eligibility criteria.
This is a comprehensive category encompassing the most common queries, concerns, and topics raised by our community.
What is Flightsim.to Premium?
Understand the benefits of Flightsim.to Premium.
Receiving and Sending Donations
This guide explains how Creators can receive donations and how users can donate to creators.
Platform Credit and how to use it
Understand how to use Platform Credit on Flightsim.to.
Cancellation of your Flightsim.to Premium Membership
How to cancel your Premium Membership.
Why is an addon currently unavailable?
There are a few reasons why a file you want to download may be unavailable.
Do mods work on Xbox or PlayStation?
Understand the compatibility of our addons.
All you need to know about the Flightsim.to Creators Program
Withdrawal of Platform Credit
Creators Program Members can request payment of their accumulated Platform Credit balance. To do so, follow this guide.
Creators Program Terms - Quick Guide
This document explains the Flightsim.to Creators Program in plain English. It is a simplified, creator-friendly overview and does not replace the official terms.
Options to Earn on Flightsim.to
Flightsim.to offers multiple ways for creators to earn rewards, monetize their work, and unlock exclusive benefits.
Creator Verification – What You Need to Know
To comply with international regulations for digital platforms, Flightsim.to is required to verify the identity and tax information of all creators who receive payouts through the Creators Program.
About the Flightsim.to Creators Program
The Flightsim.to Creators Program rewards our most dedicated and active creators with more than just feedback and appreciation.
View all relevant rules and regulations on our platform.
Review Policy
Reviews on Flightsim.to are your authentic voice as a user, but there are rules to follow.
Copyright Infringement Notices and Inquiries
We are committed to respecting intellectual property rights and adhering to legal standards.
Random Checks of User Uploads
At Flightsim.to, we take the integrity and safety of our content very seriously.
General Rules for User Uploads
Every upload on Flightsim.to must follow these rules.
Rules and Guidelines for User Generated Content
These guidelines apply to all places in the community where users can post content.
Tutorials and Guides related to Microsoft Flight Simulator.
Frequently Asked Questions
Quick answers to the most common questions about Flightsim.to.
Account & Login
Downloads & Installation
Uploading & Publishing
Premium Membership
Technical Issues
General
Contact Us
Can't find what you're looking for? Explore resources below or pick a topic to get in touch.
Flight Simulator Support
Official Microsoft Flight Simulator support center.
Service Status
Check if Flightsim.to services are running normally.
X Account
Follow us for news, updates, and announcements.